A production guide to semantic routing for LLM agents—architecture, thresholds, abstain logic, evaluation, and copy-ready implementation patterns that cut cost/latency without hurting success.…
A production guide to using LLMs for suggestive prompts in e-commerce—grounded prompts, tone controls, policy guardrails, evidence-aware RAG, and measurement that balances lift with trust.…
A practitioner’s guide to choosing and operating hybrid search for GenAI agents in e-commerce—BM25 + ANN + reranking + rules—with concrete decision criteria, metrics, and a 30/60/90 rollout.…
A practitioner’s blueprint to deploy LLM agents in contact centers—architecture, safety, RAG, metrics, and a 30/60/90 rollout that drives automation and lowers cost per contact.…